Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. I really must commend Ocean Coral Spring. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Achieve personal / store sales goals and service objectives. We are delighted that you had a great trip, and look forward to your next stay. If you have kids, there is a kid club and a really nice water park. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. We greatly appreciate your feedback and have shared it with our team. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. They would write your name, room number, and how many towels in a ledger. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Taxes and fees that are shown are estimates only. Top room amenities include air conditioning, a flat screen TV, and a desk. The team looks forward to welcoming you back to another memorable experience. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Id go for a walk at 5:00am, and all the best spots were already taken. That meant the world to me. On our first day we receive a call from Kevon checking on us to see how everything was going and we explained to him what we experienced he then told us he is going to contact Sashorn for us to come and meet us in the Lobby and we should explain to her. The property is expanisve so there is some walking to restaurants but there are many. . Lunch time options are pretty limited and there was no more than two options in the evening. The staff is great and very polite. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Justyn Jones, general manager of Azul Beach Resort. Teenclub room with video games available. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a good one despite the beach not being in its best condition. The best part about the room was the shower! The lobby bar had the best drinks and service. The jacuzzi tub had no stopper but we did not plan on using it anyways. Room: The food was great also! And the balcony doors are pretty soundproof. Rooms on floors 1-4 have better furniture on the balcony. 10/10 would return. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. What are some restaurants close to Ocean Coral Spring Resort? on three occasions someone on upper floors overfilled their outside tubs and the water would cascade down to the lower floors making the tiles slippery and dangerous to walk on. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. They decorated my room for my birthday and the day before checkout. We have had an excellent time at the resort.Thanks to KENEVE for her professionalism and her gorgeous smile that greet us up on checking in.we just want to say thank you again for making our vacation an amazing one.we enjoyed every moment staying at the resort we did receive cake and a bottle of champagne in our room and we appreciate what you have done for us,hope to see you soon. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. Were glad that theyre enjoying the evening with us.. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. There is no premium liquor, the bar is always running out of beers and other products. Our room was spacious and so was the balcony. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. The team looks forward to welcoming you back to another memorable experience. Please make the necessary changes to your search. Property : The resort was beautiful and really big. Taxes and fees that are shown are estimates only. Another small issue that just irked me was the key system. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. The resort is beautiful the rooms really have the islan vibe. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. We are already planning our next trip. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. Payments made by partners impact the order of prices displayed. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. We appreciate the awards, as well as the incentives. Listed on 2023-03-01. Only the Japanese restaurant requires a reservation. Are pets allowed at Ocean Coral Spring Resort? For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. The refrigerator was not stocked as they said it would be. Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . The furniture in my junior suite was very worn. General Manager. The shower was a good size and we had no. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. In your search options you have set up a booking with children. Tripadvisor performs checks on reviews. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Apply today!!! Please see our partners for more details. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. Is parking available at Ocean Coral Spring Resort? Bryan and Kino put a smile on our faces daily. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. Job Description. Mosquitos can be an annoyance on the patio once the sun went down. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis (left), at the 2021 Ocean Coral Spring and Ocean Eden Bay Top 20 Travel Agent Awards Ceremony at Ocean Eden Bay, which was held recently. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. My only con is the beach. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Tripadvisor performs checks on reviews. The staff was very professional and courteous. Good because you can go to the other 5 of them at any time. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. We are glad you found our resort to be great and welcoming. Review tags are currently only available for English language reviews. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. General Manager. By the summer, Jones expects a soft rebound. How disappointing. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. I would go in with a mindset knowing the shortcomings. Almost every public washroom door had a broken lock. I hope he can improve the service as it is a nice place. The safe also had an issue that was fixed in hour. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. 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