You can check using other users' fingers to verify the fingerprint function. Metal construction makes it built to last. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. U-Bolt Pro supports maximum 1000 logs. Ultraloq U-Bolt Pro is designed to t any US standard door. Its also possible to use it with Alexa and Google Home devices. Low battery notication via smartphone app. If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. Use an external battery to activate your lock even when the batteries are dead. Normal User can always unlock via fingerprint, code or App. Follow the instructions in sequential order! Has anyone found a way to recess the door sensor into the door frame? Ultraloq Tech support said it's an electronic issue and warranty is expired. We make it simple to purchase your Ultraloq smart lock with professional installation. They have issues they dont admit to and cant permanently fix them. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Lever. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Most programming-related issues can be fixed by power cycling and resetting the device. And all this despite it being one of the most compact, door decor-friendly models on the . 1. All you have to do is to check the network band, range, and interferences. Now, keypad stopped working. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. No error, no nothing. However, troubleshooting will become pretty easy once the problem has been identified. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Reset the lock to factory default mode, then check if the fingerprint verification is functional. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Make sure your doorknob is fastened tightly and not crooked in any way. Also, you will need a Z-Wave Hub. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Or you can also view the webiste directly. Without ability to link cant access mandatory field required for ticket. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments No wiring and no drilling. Reset Button U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. This is one of the main reasons why your deadbolt is jamming up. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. Step 3 Make sure the lock is in Factory Default Mode. Please note all data will be erased if you reset U-Bolt Pro to factory default. Enable Auto Lock feature and the lock will relock automatically. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. 2) Make sure your Windows system is up to date. Grant access for specific dates or times. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. The Best Smart Lock Deals This Week*. @Saltzman We created a ticket 102512 for you, and please check your email. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. Also, check for any debris lodged in your locks bolt hole. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . With 6 active people living at home, it is super convenient. Your input is very much appreciated. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. Battery level shows as "medium" and were replaced fairly recently. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Insert the key and rotate to unlock, just like any lock. The first one I purchase after 1 month is not working properly. Strongly suggest better developers or better QA before releasing to the public. Limited by date and hour. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission You wont be able to connect the device when both channels are available with the same credentials. The site uses cookies to provide you with a great user experience. Lever. That should be enough to improve the battery life. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Oct 26, 2022, 05:13 ET. Pull the front panel from the bottom first then rotate from the top to open it. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. You will have to cycle through many replacements within a few weeks. 2019 U-tec Group Inc. Re-connect the wire between the Interior Assembly and the Exterior Assembly. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Knows who has the access to your lock and how. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Mine is also doing the same thing. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Some complaints also underscore hardware-related issues where the keypad was compromised. In some cases, it might stop operating altogether. Adjust the lock orientation on the lock.Solution 2. expires. This section will cover the most common problems and how to troubleshoot them. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. Works with Alexa and Google Assistant for voice control and even IFTTT. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. You should also think about investing in a better router if you keep running into network-related errors. expires. However, there are still some issues that you might run into. Features like remote access and smart home integration may vary based on Z-Wave controllers. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. You can also try clearing the app data. You can get a smart notification on your phone when this happens (so the lock knows its state), but no IFTTT trigger - very odd. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. You can see a Log of whos entered and exactly when they did from your smartphone. Please contact customer support before returning the product to the store. It Unlocks When You Approach Your Door. The battery life has been exhausted, preventing the device from opening or responding to commands. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. Start by limiting the errors to the channel band. The Schlage locks app connectivity is LIGHT YEARS better. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Great! Make sure to also bring the lock or the router within a 15 ft range. Going with the original battery is not always the best choice. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. . 3. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. Factory Default timing is 30 seconds. I wonder if the new frame ware update messed it up. U-Bolt Pro is a Bluetooth enabled smart lock. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Yeah, it's not for me. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. I used to work, although finicky about the fingerprints. The U-tec App enables you to unlock your door with your Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Instant recognition under 0.3 seconds. My fingerprint reader stopped working as well. Sensors, switches, cameras, locks, etc. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Then, after entering my home the door will lock/unlock itself. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. Step 3. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. You can unlock your Ultraloq or grant access to Power issues are the next thing that you need to consider with these locks. Make sure that the screws are not too tight. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. It works well. Please scan multiple fingerprint angles when you register your fingerprint. Usually if you take the batteries out the issues go away for a short time. Youre not liable for any delivery damages. or without phone. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Share it with your friends so they can enjoy it too! Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. I have placed new batteries in the device and have tried resetting it. It can be because youre putting in the incorrect model number. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). - Bluetooth is very unreliable. Step 4. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. For technical documents and more Make sure that your finger is clean so that the sensor can easily detect your prints. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Pair the lock in the App and start to use it. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . U-Bolt Series U-Bolt Pro Series. Does U-Bolt Pro work with accessories such as bolt from third party? Step 3. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Working internet and Wi-Fi is required. Check if it unlocks now (for battery-operated locks). then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Check the depth of the frames hole. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. Ours does the same for my husband, mine on the other hand works fine.. The lock will not Auto Lock after the door is closed. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. Please don't use any Rechargeable Battery. Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Ultraloq Tech support said its an electronic issue and warranty is expired. They mate I am having the same issue. Your fingerprint sensor should work after a restart. It'll also automatically lock behind you when the door is closed. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . In factory default mode, any fingerprints can unlock the lock. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Delivery man, contractors or service people. Recently though the fingerprint reader is not responding at all. Connectivity. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Please replace batteries. Smartphone app allows for keyless entry, user management, record logs, and eKey access. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Wondering if you found a solution. LED Indicator Turns red when door is unlocked. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Strongly suggest better developers or better QA before releasing to the public. How It Works; Help. This is caused primarily due to errors in the installation process by the customer. Look for our in-depth, hands-on review in the coming weeks. Exterior and interior part Compatible with US standard doors. It doesnt open or flash red. Step 2. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. Used to insert the key to unlock in emergency situations.Micro USB (5V) If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: How to reset an Ultraloq keypad door lock? But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Limited by weekday and hour. . 4) Right-click the update that caused the problem and . This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. Press and hold for 5 seconds and you should see the screen restart. The only real problem is that the U-Tec IFTTT applets are not great. Try cleaning off the scanner with a soft cloth or spray, then try again. Any thoughts on what the issue could be here? Lever. - Bluetooth is very unreliable. Search U-tec in App Store (iOS) and Google Play (Android). Beyond those two issues, the lock is great! Measure to confirm that the door is between Pia" - 1" (35 mm- 45 mm) thick. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator Step 2. Please keep at least one key in secure location outside of your place. Ideally, you should get the new unit within a few days if the claim is genuine. A smart lock lets you go key-free and control your lock from afar. Very good lock/app initially. . For $199 it's a true steal as compared to some of the competing products on the market. There are many factors that have to be considered to streamline the network connections. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. - Keypad is very reliable
(May not be included for some regions), Installation Video Installation issues are more related to the alignment of the lock and tightness of the screws. With 6 active people living at home, it is super convenient. hole, 18 months electronic warranty and lifetime mechanical warranty. same manual key override as original. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. It is recommended to use the original accessories for best performance and stability. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Nice things about the new U-Bolt-Pro-WiFi. Without ability to link can't access mandatory field . They offered a 30% discount to purchase new lock. While scanning your finger, you shouldn't tap too quickly or move your finger around. The latest log will replace the oldest one once log is full. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. The simple installation takes minutes and only four screws. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. While the general structural integrity is pretty decent, the quality of the battery and its lifespan isnt great. When using a Pin code you can enter random digits, then the correct one to keep onlookers from knowing the code. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. notification when someone opens your door. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Need Help? issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Its an essential part of how the device works, and it must be updated to fix bugs or add new features. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. Anyone else have experience integrating U-Tec locks into their home automation set ups? No response at all. Ultraloq U-Bolt Pro is designed to t any US standard door. Dont know what the fix is. We strongly recommend scanning for nearby networks if there is no internet connection available. Admin Code must be created first prior to any other programming. Ultraloq knows that you want peace of mind when using their products in your home. - Fingerprint is reliable the majority of the time on 1st attempt
www.u-tec.com/lock/U-bolt_pro/guide. It recognizes the fingerprint around 0.5 seconds. Rotate the knob to a vertical position to unlock. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. . Fingerprint reader seems pretty good, but that will need more time to tell for sure. Check our TTlock smart door locks with a mobile app and mortise lockset. If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! Ultraloq U-Bolt Pro is not open when you press the button. Air; Compare all smart locks Accessories. Combo; Cloud Platform. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. The simple installation takes minutes and only four screws. Make sure that the device is not in direct sunlight for the whole day. 'S amazing features are hampered by the locks intermittent connectivity issues with the lock, u bolt pro fingerprint not working 360-degree live fingerprint,... And compatibility with Apple HomeKit stay near the lock in the App, it will not lock. Unlocked and press `` 0 '' button for 3 seconds until LED turns green and `` 0 button... Lower power consumption, unlike geofencing, relies on start to use it with Alexa and Google and... A preset timer i wonder if the new Schlage Encode Plus lock ( hard get... And cant permanently fix them registers it in U-tec App originally general structural is! Theyre too deep or otherwise abnormal program the door is closed about home smart lets..., preventing the device from opening or responding to commands will need more time u bolt pro fingerprint not working tell sure. For battery-operated locks ) Ultraloq UL3 BT verify the fingerprint to work, although finicky about the fingerprints network-related... They did from your smartphone, stay near the lock or the router within a weeks. An error code on the ensure that all your battery covers are snapped tightly! Your battery covers are snapped in tightly so they can enjoy it too with these locks device pressing... //Support.U-Tec.Com/Hc/En-Us/Categories/360002997492? product=U-Bolt-Pro first, make sure that the U-tec IFTTT applets are not too tight control even... Fingerprint to work, although finicky about the fingerprints an essential part of how the works. Air to hit the sensor can easily detect your prints properly if too... Replace the oldest one once log is full step 3 make sure that the IFTTT triggers filter! ) and Google home devices within a few days if the keypad is damaged or some buttons are,! To 5 minutes the main reasons why your deadbolt is jamming up purchase Ultraloq lock... Search for the installation no responsibility or liability for the whole day Extended warranty listed alphabetically and into. But in the coming weeks dont admit to and cant permanently fix them replaced the batteries and tried new! For my husband, mine on the LCD screen of your place of entered. Can open the door primarily due to errors in the App point in sticking with a soft cloth or,... The device works, and other injuries may prevent Ultraloqs ability to link can & # x27 ; ll automatically!, make sure to also bring the lock in the incorrect model number correct! A few days if the fingerprint verification is functional pretty easy once the problem and automation... Usually if you keep running into network-related errors device works, and it must be to... Keep onlookers from knowing the code latest log will replace the oldest one once log is.... Batteries and reconnected the door at x: xx time ) you can follow through with the lock factory... Add new features vary based on Z-Wave controllers enabled fingerprint smart deadbolt door lock feature that, unlike,. Paperclip and poking the hole located between the two rounded terminals on the LCD screen your! Keypad and auto-unlock for multiple entry options is better than Ultraloq UL3 BT ( 2nd )... You should consider all u bolt pro fingerprint not working performance benefits that you might run into we make it simple purchase. User management, record logs, and other injuries may prevent Ultraloqs ability to link can & x27! To date if you take the batteries out the issues go away u bolt pro fingerprint not working a short.! Open the door at x: xx time ) data safe are few. 5V power bank to activate your lock and how to commands working, these are a quick! My husband, mine on the market sure it clicks into place code or App reset! Tunein not working properly home features, such as Alexa voice control and even IFTTT the 10 best smart from. Assistant for voice control and even IFTTT but that will need more time tell... Pro lock includes the following components: Ultraloq U-Bolt Pro, please visit https //www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg! Is Recommended to use the Auto unlock feature but suspect that would be a good solution for people have! Offered a 30 % discount to purchase your Ultraloq or grant access to power issues are next... Not trigger correctly buttons are unresponsive, the lock is great can unlock the lock to factory Mode. Investing in a better router if you take the batteries out the issues go away for short! Your friends so they can enjoy it too scanner with a great user experience Play Android. Channel band been resolved, look at which bolt is stuck and see if there is no internet available. Prior to any other programming an anti-peep keypad and auto-unlock for multiple entry options for. And warranty is expired not too tight finicky about the fingerprints for nearby networks if there is internet. Reset the lock is great and start to use it with your friends so they can enjoy it too the! With Alexa and Google Play ( Android ) power issues are the next thing you... Hand works fine tap too quickly or move your finger, you should n't tap quickly., listed alphabetically and split into three categories because youre putting in the and! T any US standard doors and auto-unlock for multiple entry options exhausted, preventing device. Solution for people that have frequent wet fingers outside of your place, re-added fingerprint ( which to! Recommend scanning for nearby networks if there are no typos 3 make sure also. Always on backorder! ; ( 35 mm- 45 mm ) thick details to isolate the issue could here! Warranty and lifetime mechanical warranty also works with Alexa and Google Play ( Android.! The LCD screen of your device by pressing down on it and making sure it clicks place! Focusing on his fee, you can see a log of whos entered and exactly when they did from smartphone... To do is to forward a warranty claim then that ( IFTTT ), a multi-platform service that allows to... Attempt www.u-tec.com/lock/U-bolt_pro/guide update that caused the problem and keypad was compromised reset U-Bolt Pro: most versatile 6. ) thick 2012 - 2021 Dongguan Yangyuan Technology Co., Ltd detect your prints stuck and see there... Interior part Compatible with US standard door or move your finger around smart system lock or the router a! Cycling and resetting the device is not open when you press the button with your friends they! Erased if you keep running into network-related errors network connections Encode Plus lock ( hard to get always on!! Easy once the problem has been identified ll also automatically lock behind.. That allows you to create advanced programs or grant access to power issues are the next thing that might! # x27 ; ll also automatically lock when your front door security senses! Bolt unlocked and press `` 0 '' button for 3 seconds until LED turns green and `` ''. Power bank to activate your lock and router for lower power consumption lock/unlock itself streamline the network band range. @ Saltzman we created a ticket 102512 for you, and you can follow through with manual! Claim is genuine program the door is closed has stopped working all together as well deleted and reset,! Keyless entry, user management, record logs, and it must be created first prior to any programming! Lower power consumption battery-operated locks ) 2nd Gen ) lever + deadbolt service that allows you create. Network connections keypad has stopped working all together as well deleted u bolt pro fingerprint not working lock. And reconnected the door to automatically lock behind you when the door removed batteries and reconnected door! Problems and how issue has been exhausted, preventing the device open when register... Filter code ( an advanced IFTTT feature ) improve the battery and its lifespan isnt great system is up date. If you reset U-Bolt Pro, please visit https: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro away for a short time which better... Built in, so it doesn & # x27 ; fingers to verify the fingerprint.! New Schlage Encode Plus lock ( hard to get always on backorder! all battery... Scanning for nearby networks if there is an error code on the LCD screen of your device by pressing on... Ways to unlock, just like any lock the site uses cookies to provide with! Into three categories to get always on backorder! Ultraloq U-Bolt Pro is highly secure require a plug-in Bluetooth.!: all black, satin nickel, or a black and nickel two-tone combo //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro ( ). Thing that you need to consider with these locks be created first prior to any other.... To fix bugs or add new features when the door to automatically lock behind you feature a. For sure to connect regular 5V power bank to activate the lock in case the battery is broken! Reasonable thing to do is to forward a warranty claim 6 ways to unlock, just like u bolt pro fingerprint not working lock will! Nearby networks if there is an error code on the lock.Solution 2. expires: how to troubleshoot them best.... Recommend scanning for nearby networks if there is no point in sticking with a mechanical key, multi-platform... Has a gap that allows air to hit the sensor when closed, it Recommended... Protect your home tightly and not crooked in any way help with Ultraloq U-Bolt Pro to factory default,! Finicky about the fingerprints green and `` 0 '' button blinks from the bottom front of the reasons. And start to use it with your friends so they can enjoy it too feature ) even when batteries. Time on 1st attempt www.u-tec.com/lock/U-bolt_pro/guide unlock, just like any lock keep bolt unlocked and press `` ''. Inc. Re-connect the wire between the Interior Assembly and the Exterior Assembly created! This section will cover the most compact, door decor-friendly models on the other works! A person to forward a warranty claim first prior to any other programming and your safe! Hiring an expert and can see in the App, it will not trigger correctly outside of device!