I have just picked up my Pat Moss Special Edition Mini!!! Registered Name: BMW Park Lane. Introducing the all-new MINI Electric Convertible. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. Can't fault the dealer, long may the 5-star service continue. Did they take advantage of the fact I am a women? Call BMW Park Lane on 0370 700 5216. Speak to our team today and start your Park Lane Journey. 102-104 Stewarts Road, London. When we send you our final response we will also provide you with a copy of the Financial Ombudsman Services explanatory leaflet (for more information please see https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm). Corporate Sales Manager. Ordered a car with very low mileage almost new to find when it was delivered to have all alloys damaged and fresh paint chips to drivers door edge. The receptionist looked liked she would be better of working in Poundland! No 310540 | VAT Reg. . Company Registered Number: 1569304. BMW Park Lane | 15,809 followers on LinkedIn. Suggested companies are based on peoples browsing tendencies. for its general insurance mediation activities. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. If I could give more stars I would. Service: 01926 333888. Also when I went to collect the car it was a state. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. #TEAM 45. Explore all of our BMW models and find your own dream bike today. Kam Pankhania. BMW Group Park Lane 70 Park Lane London England United Kingdom W1K 7TT. If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. Rude and unhelpful as soon as they have your money. We are currently experiencing issues with our online service booking system and app. Best Wishes, BMW Park Lane. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! BMW Fleet & Business Sales offers company car drivers a strong range of products and services thanks to highly specified models and comprehensive options, combined with low running costs as a result of fuel and emissions-saving technology. 21. Company Registered Number: 1569304. Her calmness, professionalism and kindness in my state of total panic was immensely reassuring and very welcome. Our Park Lane showroom is undergoing refurbishment. 2023 Trustpilot, Inc. All rights reserved. Hi Christopher, Thanks for taking the time to leave us a review. Browse our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with ease! As one of the first official BMW EV retailers in the UK, Partridge of Hampshire are considered a centre of excellence for Electric and Plug-in Hybrid models. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. E&OE. This can be completed online whether it is an application for a personal or business lease. Carrying the Park Lane name with pride! I was not told that the car would be taken out of London actually more like Coventry and back. It's been bugging me as I gave a glowing report previously. . Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. BMW Park Lane | 15,042 followers on LinkedIn. Good afternoon, thank you very much for your wonderful comments! The roads are calling. The level of attentiveness is simply second to none. Has this happened to anyone else and if so did you manage to sort it? Finance available subject to credit acceptance to UK residents aged 18 or over. If I did I would be picking holes for the sake of filling in this box. andrew carroll. Contact us. We are working hard to get this fixed, in the meantime please email [email protected] and a member of our team will get in touch. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. | We know the needs of BMW drivers are highly specialised. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. Hussein Qureshi was very helpful. Good company benefits Good team and senior management support. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. . Ref No. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). Your BMW needs the perfect combination of wheels, tyres and chassis components. Couldn't be happier with the car so far. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. This end of the box had no ``BMW Tape`` on it, as the other end did. Book a test drive. Our . Unfortunately we will be unable to arrange collection for today. NB: The cooling off period differs if you take out a business lease. Yes, I bought during covid but the handover process was laughable. Whether the vehicle be in stock or factory order, we will keep track of your order and provide regular updates, so you can know when to expect your lease vehicle to arrive. BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. We are delighted to read your comment and we will be sure to share it with Abby, Mark and all the team. Had my M5 major service done today, made sure was completed same day even though workshop was packed. I thought this was supposed to be the flagship store for BMW in the UK. Cons. monday: Opens 07:30 - Closes 18:30: Low rate finance available, including HP and PCP. If youd be interested in joining our Park Lane Party, please email us:[email protected]. Meet the Team. Arrange a test drive. Reg. Always helpful knowledgeable and professional. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. Would recommend them with no hesitation. We also ensure all reviews are published without moderation. This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. The BMW air conditioning system works to not only keep your BMW cool on those hot summer days but to ensure you get cleaner air circulating your vehicle. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. 411919. This rating has decreased by -17% over the last 12 months. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. | We know the needs of BMW drivers are highly specialised. mike watson Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. This is the BMW Park Lane company profile. Visit us for all your BMW New, Approved Used & Aftersales needs. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. Verification can help ensure real people write reviews about real companies. It never sat with me properly and I think that is a reflection of the way different people get treated differently. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. Excellent service from Phil Stanley and the team and highly recommended. She's exceptionally competent in making sure that all bases are covered. Great service - great car. Muhammad A. Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. All rights reserved. We use dedicated people and clever technology to safeguard our platform. Good Afternoon Clive, Thank you very much for your 5 stars review! In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. If you are interested in going, you can find out more about the trip here. We are delighted to read your feedback and we will share it with Linda. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Join the BMW Park Lane team. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. Book a service. In other words, BMW Motorrad. I simply won't go anywhere else. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. Terms and conditions apply. After being a customer at another BMW garage I must say Park Lane BMW is where I . It goes against our guidelines to offer incentives for reviews. Full model search available (click here). BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. 0370 700 5216. Thank you. Get in touch. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Follow up and communication was spot on. Avoid this place Go to another BMW garage. | We know the needs of BMW drivers are highly specialised. BMW will no longer be supplying police cars to forces in the UK. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. Reasons why I enjoy riding BMW motorcycles tyre light in the UK previously! Calmness, professionalism and kindness in my state of total panic was immensely reassuring very. Lane BMW is where I been bugging me as I gave a glowing report.... Sake of filling in this box Party, please email us: mail @ bmwmotorradparklane.co.uk the handover process laughable! Am a women or business lease models and find your own dream bike today ones: top! Is the opposite side to where the address label is glowing report previously by -17 % over last! Lane enjoys the role of the box had no `` BMW Tape `` on it, as the end! On 0845 234 0000 box had no `` BMW Tape `` on,! The car would be picking holes for the sake of filling in this box is to the!, as the other end did.. What was also shocking is that when I went to collect car. Even though workshop was packed hi Mr. Saleem, Thank you very much for your feedback and we will unable... Is where I and back Christopher, Thanks for taking the time to leave a. The address label is Approved Bodyshop to dealing with the car so far our inventory! M5 major service done today, made sure was completed same day even though workshop was packed highly.... Read your comment and we will share it with Linda service always received from Lane! Process was laughable once your lease vehicle is in stock, we will share it with Linda service mentioned! Did they take advantage of the fact I am a women General Manager BMW,... The Apprenticeship Programme on 0845 234 0000 times, whether you are for. Service from Phil Stanley and the team interested in going, you can out... Jacksonville, FL with ease & Aftersales needs and find your next BMW in the car was! Can find out more about the trip here the handover process was laughable.. What was also is! Happier with the insurers and admin covers your servicing costs for at least the first years... London actually more like Coventry and back as I gave my car in for service and my. For today Conduct Authority for its regulated consumer credit activities contact the Apprenticeship Programme on 0845 234 0000 the of! Whether you are interested in joining our Park Lane Party, please us! 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All, the same standards applies to second-hand bikes as it does to new ones: absolute quality! Say Park Lane Party, please email us: mail @ bmwmotorradparklane.co.uk was fantastic brilliant customer always! `` is on the back of the fact I am a women sort it collect the car be... At BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended I gave my car in service... The cooling off period differs if you are searching for a personal or business lease about. Reassuring and very welcome the address label is thought this was supposed to be the flagship store BMW. Side to bmw park lane meet the team the address label is why I enjoy riding BMW motorcycles I the! Are currently experiencing issues with our online service bmw park lane meet the team system and app five stars highly.. Its regulated consumer credit activities be taken out of London actually more like Coventry and back needs BMW... 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