Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Shipping fees may apply. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. A phone number is required by the freight company so a delivery appointment can be made. The video must show the rim spinning, not just the tire. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. To receive a refund or credit, items must be returned within 10 days of original shipment date. Please request a Return and Exchange Authorization. Several types of goods are exempt from being returned. The original shipping costs paid by the customer would not be refunded. Frame are warranted to be free from defects in material or workmanship for entire life. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. 5.0 5.0. quality. $34.99. We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:[email protected]:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. Please note that this can take up to 24 hours. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. If returning or exchanging an item at an AmericanElectric store, a valid photo ID is also required. Add to Basket. Tvs Jupiter Battery Price in India - Check best battery for Tvs Jupiter and compare prices, specs, brand and find nearby dealers or shops at Batterydekho.com. AK & HI ship by AIR at additional cost. Please have your customer ID number located on your packing list available when you call. The item will be delivered via a lift gate truck with one delivery person. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! RECEIVING AND INSPECTING FREIGHT SHIPMENTS. A 1% fee is added for every mile over 10 miles on the bike odometer. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. SIGN UP. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. 4 on 3 reviews. Those returns aresubject to a15% restocking fee on the purchase price, as well as return shipping fees. Use promo code BATTERY99 to lock in" Let the battery thaw 6-8 hours. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Email our Customer Care Team with your findings to. Shipping: Free Shipping on E-bikes & Scooters! The battery is on when the power button is illuminated. *. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. do not lose the magnets. Connect the charger cable to the battery charging port. Then contact your credit card company, it may take some time before your refund is officially posted. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. Your Jupiter Bike is water resistant, not waterproof. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. From time to time, an item may run out of stock at our warehouse and the website wasn't updated when you placed your order. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Each electric bike shipment will be insured for $1000, through ShipBikes. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. ____________________________________________________. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. The EB5 was said to be comfortable on long-distance rides. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. The battery is sealed and cannot be opened or fixed. Refunds will be for 100% of the entire purchase price including the original shipping costs. Please contact your local customs office for information.To avoid a delay in receiving your order from customs, consider the following: If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Incorrect addresses may delay your delivery. Charge the battery as you normally would until the light on the charger turns green. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:[email protected]@emojobike.com Address:15375 Barranca Pwky. 5 Left Back In Stock. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? 3.4 out of 5 stars (3.4) 5. You will be responsible for paying for your own shipping costs for returning your item. If youve done all of this and you still have not received your refund yet, please contact us [email protected]. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). Check for holes, water stains, and tears. . www.PDXlithium.com has quality 48v and 52v dorado batteries in the correct length for Juiced Bikes and very reasonable pricing. Filter. Always follow care and preventive maintenance procedures. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. All disassembly, repackaging and freight costs are the responsibility of the customer. Any bike being returned must be fully insured for the full value of the bike and it is the shippers responsibility to submit any claims should they arise. If the bike has been used in excess of the nominal (<10 miles) test ride or shows signs of abuse, excessive wear and tear or damage there will be a 20% inspection, re-packaging and re-stocking fee withheld from any eligible refund in addition to actual costs associated with the repairs. Any additional warranty parts will require the customer to pay all shipping costs. As an industry standard, some bikes might have minor cosmetic blemishes due to the nature of shipping. Please include all paperwork, parts, and accessories. Yes. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. No returns after 30 days of receivingparts. Customer reviews and photos may be available to help you make the right purchase decision! Malfunctions caused by failure to observe applicable regulations, such as overloading, riding with extra passengers or installing a child seat. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. Mar 07 The battery compartment is under the seat, it takes a standard CR2025 battery. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. We dont guarantee that we will receive your returned item. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. If youve done all of this and you still have not received your refund yet, please contact us at. For any and all warranty claims please contact our warranty/service department at [email protected] or by calling 1 970 949 4014. First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. Wheels: 16. Returned units are subject to an inspection and restocking fee of 20% from the original purchase price.The refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. No returns after 14 Days of receivingthe Bike. 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