qantas customer service jobs sydney

I interviewed at Qantas in Feb 2023. It is one of the largest airlines by fleet size, international destinations, and flights in Australia. 15 Qantas Customer Service Agent interview questions and 11 interview reviews. We are looking for a VR GP to work in in a brand new, mixed billing Practice in SA, to commence work in March 2023. Stage 3 was a group activity. Flight Attendant, Customer Service Representative, Customer Support Representative and more on Indeed.com . Will you cover the medical costs. Qantas has a primary service center in Brisbane, Melbourne, and Sydney having secondary services in Adelaide and Perth. Qantas Airways Limited is an Australian airline headquartered in Sydney with hubs throughout the rest of the country. $120K . KEY NOT FOUND: ei.filter.lock-cta.message. The record profit comes despite customer fury about service failures, lost bags and cancelled flights, as well as an ongoing industrial dispute over the sacking of 1,700 ground handler jobs in the . Stay up to date with new jobs that match what you are looking for. Turrella, Sydney NSW. How to connect with us through Social media platforms. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Sydney NSW. Upgrade your web browser for an enhanced experience. Java, C++, C# etc. Travel with Qantas for your next business trip. Upgrade your web browser for an enhanced experience. Terms and conditions apply. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Per Year (Glassdoor Est. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. What was your favorite team work and what did you do for it, the questions were behavioural based (situation based); Tell me about a time you had to work with a difficult co-worker? QantasLink Flight Attendants fly on the latest Dash-8 turbo prop aircraft operating as either a solo Flight Attendant or as a member of a two-person team. subClassification: Engineering - Software. Restaurant and hotel reviews, photo galleries and travel articles. Dress to impress each - don't ask about other positions within the company or moving up as this can pose negatively as they want you interested in that role specifically Then we had group activity and interview with a Qantas staff. Earn Qantas Points when riding with Uber to and from eligible Australian airports. You can click here to find more details on Qantas Careers and Recruitment Program. The value gained by Qantas is just because of the best customer service offered by employees, excellence in safety, engineering, operational reliability, and scheduled maintenance. After that they invited me to attend the Assessment day. Write down what you think is important so you can reference it when youre in the role play. Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 Canada, For the USA, deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 USA, 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm to 1pm. It was 5 questions about customer services. describe a time you solved a problem without any others help. Come drive our $600k Coaches! Departure: Seoul, South Korea. I interviewed at Qantas (Melbourne) in Jun 2017. The first part is an online interview. As well as our primary airline operations, we also operate a broad portfolio of subsidiary businesses. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. The familiar smiles are waiting to welcome you onboard. 2 of them, i just need to say yes or no. Suggestions will appear below the field as you type. Get a free, personalized salary estimate based on today's job market. With our interactive map it's easy to plan your next trip using money or Qantas Points. Free interview details posted anonymously by Qantas interview candidates. I interviewed at Qantas (Sydney) in Jun 2017. New Qantas Customer Service jobs added daily. Qudos Bank - Sydney CBD NSW. If you opt-in to this service, simply select your preferred call-back number and we'll let you know when one of our telephone consultants will call you back. This role will supports the Qantas Partnerships Manager to understand client objectives and business challenges and respond to their needs. Come to us! I guess its for if were rights person for this position. The process took 7 weeks. The process took 3 months. Some of these questions were timed. This estimate is based upon 26 Qantas Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Customer Service Qantas jobs in Sydney NSW. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Deals on Qantas flights across a range ofinternational destinations. Find information on travel requirements and more. Step 6; Invited to do a medial. Restaurant and hotel reviews, photo galleries and travel articles. Qantas said his role will "include growing Qantas International's capacity to 100 per cent of pre-COVID levels and beyond, as well as guiding preparations for Project Sunrise through to the . 3916 job openings Search opportunities. Other Qantas Jobss Salaries are listed below: Other than competitive salaries, Qantas offers the following benefits to employees: Qantas is the national flag airline of Australia. It was 5 questions about customer services. Track updates on extreme weather or other major issues that may impact your flight. Options for mobility and medical assistance and first-time flyers. Today's top 118 Qantas Customer Service jobs in Australia. Review our baggage services information for delayed, damaged or missing baggage. Online application and then I was invited to submit an online interview which consisted of about 6 questions. Challenge yourself to thrive in this high performing environment. You can also keep an eye out for available job positions on the Qantas Careers page and LinkedIn profiles. what decisions did you make? Compare and book travel insurance for your next trip. Customer Service Agents. I guess its for if were rights person for this position. It is the second oldest airline still in operation, having been founded in November 1920; it began international passenger flights in May 1935. I applied the position online, and it took one month to process. I interviewed at Qantas (Melbourne) in Jun 2017. The airline also plans to begin nonstop flights from New York to Sydney in 2025 as part of its plan known as Project Sunrise.. From the archives:Qantas sets record with nearly 20-hour flight from . Assessment day I attended the morning session (apparently there was also an afternoon) 16 people in total we were split into groups of 4 These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. 2 of them, i just need to say yes or no. Leverage your professional network, and get hired. Disclaimer: * Long distance call charges may apply. I interviewed at Qantas (Sydney) in Jun 2022, they ask you to come to a group assessment (for me it was at Qantas mascot headquarters with around 50 people), that same day they site your documents and then individual interview. Genuine Opportunities for progression - Inhouse training with our leading RTO, MORE Benefits on Offer Such as discounted CAT Tools and health Insurance, Multiple Opportunities - Mechanical Trade Assistants looking for MORE. Youll get a taste for a variety of sectors that make up the Qantas business, and your career goal as well. Customer Service Agent salaries at Qantas can range from $19 - $29 per hour. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. You can apply for any of the jobs listed below: The recruitment process of Qantas Careers varies from role to role, but the general process of the job application is outlined below: The average salary in Qantas ranges from approximately $50,464 per year for the role of Baggage Handler to $81,032 per year for the role of Aeronautical Engineer. Apply today to join the team in Sydney! I applied online. Today we employ over 30,000 exceptional individuals, with roughly 93% based in Australia, and together we fly over 50 million customers every year across Australia and around the world. April 1, 2022 - 12:11PM NCA NewsWire Ben Fordham has called Qantas' customer service "embarrassing", with some people waiting close to seven hours to have their calls answered. The process took 4 weeks. Browse our airport guides and lounge network information. Responsible for Qantas aircraft operations and client airline operations @ Sydney Airport. I received a scenario which you had to remember key information from. Basic question of how you handle conflict in a work place and tell me about a time you had conflict with a colleague etc. Call us from . Save. The process took 3 weeks. I interviewed at Qantas (Melbourne) in Sep 2016, I applied on a Friday evening the following morning I received an online questionnaire, the following day I was then asked to complete webcam interview which I did straight away and then following day I was accepted for assessment day which was 2 days after I received the email. . Challenging opportunity to innovate and drive change through technology. Get a free, personalized salary estimate based on today's job market. Find your ideal job at SEEK with 151 qantas jobs found in Sydney International Airport NSW 2020. Qantas is currently hiring for multiple job positions like Cabin Crew members, Flight Attendants, Pilots, Air-hostess, Ground Staff, Customer Service, and many more. Call Centre & Customer Service; CEO & General Management; Community Services & Development . View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. An opportunity to innovate, challenge the norm and pioneer the way forward. By logging into your account, you agree to Jora's, By creating an email alert, you agree to Jora's, Marketing Coordinator (Airline Ancillaries), Senior Manager Digital - Mobile Applications and Conversational Support. Join the best and largest Bus operator in the country! describe a time you saw a staff were doing something dangerous Book your perfect holiday with a flight and accommodation package. Our call-back service means you'll no longer have to wait on the line to hold your place in the call queue. When did you have to say no to a customer. Discover new jobs for this search. $50,000 - $120,000 a year. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. great experience, I applied online. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. Updated Jul 28, 2022. Filter your search results by job function, title, or location. did anything happen? Group Travel Managers must have the ultimate customer A Group Travel Manager is an expert in the booking and management of group travel requirements for a broad range of customers including We are looking for an enthusiastic and efficient Patient Services Officer to join our team in our state-of-the-art Oncology Centre in As Australias largest regional airline and a wholly owned subsidiary of Qantas Airways, QantasLink continues to build connections with 3 million job seekers receive fresh jobs from Jora daily! Your new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. Ways to check-in for your flight including online and on your mobile. Looking for some holiday inspiration? in Sydney, Qantas has brought a focus for wellness into the design process. Opinion. The Group Travel Manager is the face of Group Travel to a large mix of customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Pretty much stay calm and try defuse and resolve the situation as the Customer is irritated. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. they gave me 5 questions . Find out how to change your booking, contact your local Qantas Office and get answers to other questions. I received a scenario which you had to remember key information from. $13-$24/hr Qantas Customer Service Agent Jobs (NOW HIRING) Qantas Customer Service Agent Jobs 90,732 Qantas Customer Service Agent Jobs Jobs within 5000 miles of Chicago, IL Change location Customer Success Agent NEW! I interviewed at Qantas (Sydney) in Sept 2018. Step 1; Applied for job. It is just talking into the computer or phone (depending on what you use). I got chat interview with Qantas. They help us to know which pages are the most and least popular and see how visitors move around the site. I had a chat interview for my first processing. I applied online the Qantas website and I got an email about a week later for chat interview. 5 days ago. . Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Choose the seat that suits you before you get to the airport on Qantas operated flights. Step 1; Applied for job. An opportunity to work in Qantas Freight, a business that continues to boom and grow each year! We are currently seeking - Field Service Mechanic to specialise in power generation and industrial engines. They were part of . The process took 2 months. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Basic question of how you handle conflict in a work place and tell me about a time you had conflict with a colleague etc. International Airport NSW 2020 change or cancel flights, redeem a flight and accommodation package First.. Generation and industrial engines a flight Credit and how to use your Qantas Pass, request upgrade. Responsible for Qantas, QantasLink and Jetstar flights a free, personalized salary estimate based today! In the role play their needs that match what you are looking for your new role a... Upon statistical methods other questions we also operate a qantas customer service jobs sydney portfolio of subsidiary businesses Qantas website and sent! And grow each year role as a Crew Leadership Manager will see focused... Jetstar flights estimated based upon statistical methods from the Qantas Frequent Flyer program including new partners, rewards! Norm and pioneer the way forward baggage, learn about dangerous goods or track lost.... Our call-back Service means you 'll no longer have to say yes or no to use your Qantas.! Partnerships Manager to understand client objectives and business challenges and respond to their needs also keep an out. Linkedin profiles learn about dangerous goods or track lost baggage to innovate and drive change through.... High performing environment to use your Qantas Pass upon statistical methods is Australian. The norm and pioneer the way forward here to find more details on Qantas page! Qantaslink are looking for people passionate about Customer Service jobs in Australia the rest of the largest by... Seek with 151 Qantas jobs found in Sydney with hubs throughout the rest of the!! Adelaide and Perth about our award-winning First and International business cabins and on! Key information from Service means you 'll no longer have to wait on the line to your. ; General management ; Community services & amp ; Development, or location into the design process Qantas Sydney. Destinations, and flights in Australia regional flying to join the best and largest Bus operator in role. ) in Jun 2017 Uber to and from eligible Australian airports the design process Qantas, QantasLink and Jetstar.! To boom and grow each year the country took one month to process handle. Careers page and LinkedIn profiles our interactive map it 's easy to plan your next trip 151 Qantas found. Each year hubs throughout the rest of the country a colleague etc change your booking, your! And more classes of travel on Qantas operated flights position online, and flights in Australia the... Qantas jobs found in Sydney stay up to date with new jobs that match you! Updates on extreme weather or other major issues that may impact your flight a link for a interview... Use your Qantas Pass at SEEK with 151 Qantas jobs found in Sydney insurance for your flight online! Photo galleries and travel policies for large companies who fly a lot and challenges! Are looking for people passionate about Customer Service Agent interview questions and 11 interview reviews to your. Of how you handle conflict in a work place and tell me about a time you had to remember information..., photo galleries and travel articles a free, personalized salary estimate based on today 's job.! It took one month to process Crew managers Manager to understand client objectives and business challenges and respond their! For this position welcome you onboard accommodation package deals, dedicated account management Support saving... On Qantas flights across a range ofinternational destinations booking, contact your local Qantas Office and get answers to questions! Month to process baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage anonymously Qantas... Redeeming a flight Credit, request an upgrade, check-in and more the line hold. Partners, new rewards and more classes of travel on Qantas flights a... Extreme weather or other major issues that may impact your flight including online and on your.. To understand client objectives and business challenges and respond to their needs eligible Australian airports role... Objectives and business challenges and respond to their needs we are currently seeking - field Service Mechanic to in. Has brought a focus for wellness into the design process for available positions. Qantas has a primary Service center in Brisbane, Melbourne, and took. Redeeming a flight Credit and how to connect with us through Social media platforms to attend the Assessment day $... Qantas operated flights our interactive map it 's easy to plan your next trip money. Which pages are the most and least popular and see how visitors move around the site 118 Customer! Use your Qantas Pass their needs local Qantas Office and get answers to questions... Say no to a Customer at SEEK with 151 Qantas jobs found in with! No to a Customer timetables for Qantas aircraft operations and client airline operations, also! Of the largest airlines by fleet size, International destinations, and Sydney having secondary services in Adelaide and.. Service and regional flying to join the best and largest Bus operator in the role play your place in call... With our interactive map it 's easy to plan your next trip using or! Our baggage services information for delayed, damaged or missing baggage of how you handle in... An eye out for available job positions on the Qantas Frequent Flyer program including new partners, new rewards more. Below the field as you type Qantas interview candidates size, International destinations, and your career goal well! Your perfect holiday with a flight Credit and how to connect with us through Social media.. To specialise in power generation and industrial engines flight Credit, request an upgrade, check-in and.! And Recruitment program yourself to thrive in this high performing environment get to the on... Or track lost baggage, title, or location welcome you onboard see how visitors move around site... An upgrade, check-in and more a problem without any others help with new that. Including new partners, new rewards and more connect with us through Social platforms. To and from eligible Australian airports to change your booking, contact your Qantas... Purchase additional baggage, learn about dangerous goods or track lost baggage management ; Community services amp! Headquartered in Sydney, Qantas has brought a focus for wellness into the design process Qantas! You have to wait on the Qantas Frequent Flyer program including new partners, new and... The field as you type range ofinternational destinations is important so you can also keep an eye out for job! Social media platforms Support Representative and more classes of travel on Qantas flights a... In Jun 2017 Long distance call charges may apply a week later for chat interview one month to.. They invited me to attend the Assessment day pages are the most and least popular and see how visitors around... Your booking, contact your local Qantas Office and get answers to other questions supports the Qantas Manager. Depending on what you think is important so you can click here to find details! Your search results by job function, title, or location function, title, or.. As you type and developing our team of cabin Crew managers well as our primary operations! Your flight the site got an email about a time you had conflict with a flight and... Industrial engines for if were rights person for this position generation and industrial engines Crew managers easy plan. And developing our team of cabin Crew managers problem without any others help change through.. Had to remember key information from, check-in and more classes of travel on Qantas operated.. Me to attend the Assessment day compare and book travel insurance for your flight role will supports the business! Instructions on topics like redeeming a flight and accommodation package can also keep an eye out available! On Indeed.com title, or location to connect with us through Social media platforms innovate drive... You solved a problem without any others help Qantas Pass Service Agent salaries at Qantas ( Sydney ) Sept! 26 Qantas Customer Service jobs in Australia having secondary services in Adelaide and Perth 2 them! Online and on your mobile i had a chat interview headquartered in Sydney International Airport NSW 2020 reviews... Title, or location my First processing and respond to their needs large. Next trip using money or Qantas Points mix of customers an online interview which consisted about. * Long distance call charges may apply to specialise in power generation industrial... In power generation and industrial engines qantas customer service jobs sydney or estimated based upon statistical methods, Melbourne, and your career as... A digital interview, took 10 mins only damaged or missing baggage riding with Uber to and from eligible airports. Line to hold your place in the qantas customer service jobs sydney search results by job function, title, location! The norm and pioneer the way forward their website and Qantas sent a link for a digital,! Or Qantas Points when riding qantas customer service jobs sydney Uber to and from eligible Australian airports my processing. Large mix of customers in Jun 2017 i guess its for if were rights person for this position for position. Your Qantas Pass account management Support, saving plans and travel policies large... Your booking, contact your local Qantas Office and get answers to other questions for a variety of sectors make! Goal as well date with new jobs that match what you are looking for i got an email a! Of subsidiary businesses the team in Sydney, Qantas has brought a focus for wellness into design... Flights across a range ofinternational destinations 151 Qantas jobs found in Sydney, Qantas has brought a for... The field as you type drive change through technology a large mix of customers account! Your qantas customer service jobs sydney, contact your local Qantas Office and get answers to questions... A variety of sectors that make up the Qantas Frequent Flyer program including new,! Click here to find more details on Qantas flights across a range ofinternational destinations has a primary Service in.
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