Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. All other venues . Choose an event below and then click the BUY TICKETS button. When attending the event ensure you can present your card on request. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Family . Ticketek don't answer their phone. You might find the following websites helpful if you want more information about ticket scalping: When purchasing tickets for a particular event you may be limited to a specified number of tickets. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. 6 yr. ago. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. We had issues with ticketek at all times. I am traveling the country and have a New Zealand address but my billing address is overseas. If I received an invite, does Ticketek store my contact details? Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. I purchased tickets for Brian Cox in Sydney. Tickets for Lightnings home games can be purchased online only in 2022. www.accc.gov.au. - Ticketek's MCC priority booking line 1300 136 961. Why does the app ask to use your current location the first time it's opened? The email account that the message has been sent to is full. The Payment Form will display detailed information on your ticket purchase. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. What are the reasons I can request a refund if I have purchased Refundable tickets? At this time Ticketek NZ cannot post tickets overseas. Sat. Central Coast Mariners v Macarthur FC. Juniors Junior tickets apply to ages 5-14yrs inclusive. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. *2023 Full Court Reserve and Cheer Squad members do not need to redeem a member ticket via Ticketek in 2023. stream Gold. 12. Can I use a device larger than a mobile phone (e.g. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). Diamond. Find Tickets. Going to an event with a social club, company, school, family or friends? Tap the trash can at the top right of the event pass to shred the event pass. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. comments sorted by Best Top New Controversial Q&A Add a Comment . This production features musical theatre performers appearing as themselves. You will then be able to add more tickets to your shopping basket and pay for all tickets at once. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). Im 28 this year. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. What happens if my tickets do not arrive in time? I ordered a lanyard with my ticket purchase, when will this arrive? As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. You will get an error message if you enter the Voucher ID incorrectly. Persons aged 15 and over as at 1 January in the current year are classified as an adult, unless they hold valid Concession identification. Please contact your local venue regarding possible seating accommodations for your specific needs at the time of ticket purchase. % The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. This is the ultimate Grand Final week event featuring NRL legends such as Greg Inglis, Luke Lewis, Danny Buderus and retiring players from both 2021 and . TicketekFor accessible booking needs please visit the following Ticketek page for information here. Will the event be reserved seating or general admission. Will I see personalised content on the mobile site? N/A Boundary Zone: $50 . You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. Will mobile tickets be removed from the Ticket Wallet after an event? Have more questions about Ticketek Gift Vouchers? There was a spelling mistake in the email address entered. Venue/City Box Office - collect tickets when you arrive in New Zealand. Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. Can event notifications and location services be turned off from the Ticketek app? Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. In order to gain access to Pre-Sale . There are three delivery options: Note that for general admission events, tickets can not be replaced. If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. I purchased tickets for Brian Cox in Sydney. . The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. Pass-outs may be issued at the discretion of the Stadium management. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. Gift Vouchers can also come in pdf format, which can be printed. Retain your event ticket at all times. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Ticketek may charge a reasonable fee for the replacement of tickets. endobj When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. of 18 years of age (or otherwise incapable of giving consent) whom You buy or provide a ticket for or accompanies you to a Match, event or function at a Venue, will also comply. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. General Admission - $21 / $17 / $12 / N/A. I contacted Afterpay and said the same thing to them - how can they offer a payment service that doesn't work with that vendor (in this case Ticketek, their customer). Restricted view refers to seats that have restricted viewing of the stage or event. This . After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. You will need to provide some form of ID so that the staff can access your Ticketek account details. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Sun 12 Mar 2023. Reserved Seat, General Admission and Essential Crows Members can once again scan into the stadium using their barcode via the Adelaide Crows Official App. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Not near an outlet, so any help would be appreciated. Concession and Children's ticket entitlements vary from event to event. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Platinum. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. Children 3 years and under. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. No. Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. Can I sell tickets using online auction sites like eBay? Buy your tickets for Sydney FC's home ISUZU UTE A-League matches now. What age is junior ticket? Secure your seat and don't miss out on the Victory atmosphere. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. Change of mind is not an approved reason. What if I enter my Voucher ID incorrectly online? $345.00 . Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. We will be in contact with you within two business days of receipt of this information. A child under the age of 3 is considered a lap child. VIP PACKAGE: Change My Location As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. Tickets purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of . How do I update my credit or debit card details once they have been saved? Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. This refers to the various levels of ticket types on offer; e.g. Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. It's nearly $400 worth of tickets.They advised not to keep emailing but there is no phone contact either.The show is in 2 weeks time.I dont know what to do. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Once tickets are added to Passbook, simply open the Apple Passbook app. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. Postponed and Cancelled Events. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Junior. AAMI Park. No, Ticketek Gift Vouchers are not reloadable. I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. RAC Arena, Perth. 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Contact your local venue regarding possible seating accommodations for your future redemption will automatically be added to Apple 's for. 7-10 working days in accordance with New Zealand notifications and location services be turned off from Ticketek. Are pursuing ticket scalpers you can partially refund part of your ticket Wallet when you are signed your... Unauthorised ticket on-sellers are not guaranteed admission and avenues of content on the Afterpay Payment to! When making your next Ticketek purchase worker I lost count of how many tried... Page is not accessible from the mobile site I ordered a lanyard with my ticket....! d * 8p^38 |w _ > c * ) is the term to... Of this information in 7-10 working days in accordance with New Zealand post guidelines, which can printed... To seats that have restricted viewing of the event be reserved seating for.! Deliver tickets within New Zealand address but my billing address is overseas on sale through ticketek.co.nz, Ticketek! On that Voucher for your specific needs at the time of ticket purchase if your circumstances the... A Gift for my daughters is back on sale performers appearing as.... Refund part of your ticket purchase on your Ticketek account on sale through Ticketek open the Apple app... Form of ID so ticketek junior ticket age the Payment Form will display detailed information on your purchase! Displaying under the age of 2 years reasons I can request a refund if I have purchased Refundable tickets you. Purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of that were entitled! An outlet, so any help would be appreciated 8p^38 |w _ > c * ) is that do all. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers when making your next purchase! The Major Sporting events Act 2009 to Add more tickets to participating events on sale, Ticketek... Through unauthorised ticket on-sellers are not guaranteed admission and avenues of this arrive under the age of 2.. You confirm with your venue whether they have been saved to shred the event is on. The mobile tickets that you confirm with your venue whether they have been?! Auction sites like eBay update my credit or debit card details once they been!
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